About Us:
Curtin Heritage is a not-for-profit organisation that exists to support local older people to lead meaningful lives. We provide high-quality residential accommodation, in-home care, and community services across multiple sites in Perth’s western suburbs, the south-west and great-southern regions of Western Australia.
About the Role:
Casual receptionist (with short-term contract opportunity).
Join our team as a casual receptionist, with the opportunity to take on a two day per week fixed term contract (Mondays & Tuesday 0830-1530) from August through November.
Perfect for someone looking for flexibility but can commit to consistent days during the contract period.
Key Responsibilities:
- Act as a first line contact for callers, general email, and in-person contacts.
- Assist clients, visitors, and staff with enquiries, escalating as required.
- Assist with client and visitor movements, including room and service bookings.
- Provide a welcoming environment in the lobby/lounge/meeting rooms of our services.
- Sort and disseminate mail and other deliveries to both residential care and independent living clients.
- Undertake administrative duties including scanning, typing, data entry, some elements of online ordering, and filing.
- Assist with maintaining lists and registers of residents.
- General assistance for independent living residents and notification/escalation to the Village Manager.
Essential Attributes:
- A passion for working with older people and a customer-focused attitude.
- Exceptional interpersonal skills with the ability to develop strong relationships with internal and external stakeholders.
- Professional phone manner and computer literacy.
- National police clearance (current within 12 months).
Desirable Attributes:
- Experience working in aged care, community, or disability organisations.
- Customer service background or experience in similar roles.
- Experience using client relationship management (CRM).
Additional Requirements:
Willingness to pick up vacant shifts across both facilities (Marine Views Cottesloe and RiverSea Mosman Park), which may include weekends and public holidays.
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Jess Isaacs on 6458 7555.